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What is a split payment at the till?

In short: A split payment is one invoice paid with more than one method, such as part cash and part card, or a bill shared between people.

The full guide: Daily cash control

A split payment means one invoice settled with more than one payment method. A customer might pay 20 dinars in cash and the rest by card, or part through CliQ and part on credit to their account. In a café it takes another form: splitting a table's bill between friends, each paying their share. Either way, the invoice stays one and the payments multiply.

At the till the cashier picks split payment and enters each part with its method: the cash amount, then the card amount, then the CliQ amount. The software shows what is left after each part and will not close the invoice until the full amount is covered. In the end-of-shift report each part appears under its own method.

Payment methods and what to match them with

MethodMatch it with
CashThe drawer count when the shift closes
CardThe bank terminal's total and what the bank pays in
CliQTransfers arriving in your bank account
CreditThe customer's balance in the debts book

Common split payment mistakes

A common mistake is recording the whole invoice as cash because part of it was cash. At closing the drawer comes up short, and the card terminal shows more than the software. Another is forgetting that the part paid on credit must be recorded on the customer's account.

In Ghalleh the cashier picks cash, card, CliQ or credit at payment and splits it when the customer pays two ways, so each part lands in the right place in your reports. In a café, a table's bill is split between the guests from the table screen itself.

The Ghalleh pay screen: cash, card, CliQ or debt, with the change to give back

A shop example

A customer at a plumbing supplies shop in Salt buys goods worth JOD 135.000. He pays 50 dinars in cash and 70 dinars by card, and asks for 15 dinars on credit until the end of the month. One invoice is issued with three payments, and the debt goes on his account.

Common questions

Does a split payment create more than one invoice?

No. There is one invoice for the full amount. What multiplies is the payment methods recorded against it.

How do I split a café table's bill between several people?

Open the table and choose to split the bill between the guests, so each pays their share in the way they want, and the table's orders stay recorded in the shop.

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