Terms and conditions

These terms govern your use of the Ghalleh app and its services, provided by AFAQ AL TATWEER FOR WEBSITES & INTERNET PORTALS. By using the app, you agree to these terms.

The service

Ghalleh is a system for managing sales, stock, invoices, debts, staff and branches on Android phones and tablets, iPhone and iPad, and Windows PCs, with a 14-day free trial with no card followed by a paid subscription according to the plans shown on the pricing page at the time you subscribe.

Your account

• You must be 18 or older.
• You are responsible for the accuracy of the data you enter, the secrecy of your sign-in details, and your staff's permissions.
• We may suspend any account that breaks these terms.

Subscription and payment

The free trial lasts 14 days with every feature. Ghalleh gives it to your shop when you create it, with no card and no payment, once per mobile number: a new shop on a number that has already used its trial does not get a new one. No paid subscription starts by itself when it ends, and the app reminds you before it does.

After the free trial, a subscription is needed to keep selling; until you subscribe, the shop is read only and its data stays stored. Subscriptions are monthly or yearly, and on Android, for some plans, one payment for three years, according to the plans and prices shown when you subscribe, and every plan has every feature.

Payment through the app store only: you subscribe inside the Ghalleh app; Google Play handles the payment on Android, and the App Store on iPhone and iPad. There is no other way to pay: no CliQ, no bank transfer and no cash. On the Windows PC app, the shop's plan is managed from the shop owner's phone. The subscription renews automatically at the end of each period until you cancel it: on Android in your Google Play subscriptions, on iPhone and iPad in Subscriptions in your Apple Account (Apple ID) settings, at least 24 hours before it renews. A cancellation takes effect at the end of the paid period. Refunds follow the refund policy of the store you paid through.

On iPhone and iPad: when you subscribe through the App Store, Apple's Standard License Agreement for apps (Apple Standard EULA), published at apple.com/legal/internet-services/itunes/dev/stdeula, also applies alongside these terms. Where the two differ on a purchase made through the App Store, Apple's terms prevail.

One payment for three years: on Android, on the plans that offer it, you pay once through Google Play for three years of use. It does not renew automatically, and it ends when the three years end unless you subscribe again.

If a subscription ends unpaid, the shop becomes read only and its data stays stored and can still be viewed. Your price stays as long as your plan continues; if we change prices in the future, the new prices apply to new subscriptions. If you subscribed through an offer shown in the app at a lower price for the first year, your subscription renews at the price the offer states.

JoFotara and tax responsibility

The app sends your invoices to Jordan's national e-invoicing system once you turn on the connection and enter your shop's tax details. The shop owner remains responsible for the accuracy of those details and for complying with Jordanian tax law, and we are not liable for any fines imposed by the authorities.

Acceptable use

You agree not to use the app for any unlawful purpose, to manipulate data, to break into systems, or to harm us or other users.

Hardware

The service does not include selling hardware. Any printer, scanner or device you use is covered by its seller's or maker's warranty and terms.

Intellectual property

The app, the Ghalleh brand and all their content belong to us. You may use them according to your plan only, with no right to resell or modify them.

Limitation of liability

We work to keep the service available and accurate, but we cannot guarantee it is completely free of interruptions or errors, and we are not liable for losses caused by data entry mistakes, internet outages or misuse of the app.

Changes to these terms

We may update these terms from time to time and will tell you about significant changes inside the app. Continuing to use the app after an update means you accept it.

Governing law

These terms are governed by the laws of the Hashemite Kingdom of Jordan. We aim to settle any dispute amicably first; otherwise it goes to the competent courts in Jordan.