Frequently asked questions

Ghalleh (غلّة) is a Jordanian POS and cashier app for shops and cafés. It runs on Android phones and tablets and on Windows PCs on one account, with iPhone and iPad coming soon. It rings up sales by barcode, prints the receipt, sends every invoice to Jordan's national e-invoicing system (JoFotara) with a QR code, and tells the owner about every sale on their phone. The app is available now on Google Play, with the Windows version on the download page and a 14-day free trial of every feature.

Ghalleh is built and operated by AFAQ AL TATWEER FOR WEBSITES & INTERNET PORTALS, registered in Jordan. Ghalleh is made in Amman.

On Ghalleh's official profiles on Facebook, Instagram and YouTube, all under GhallehJO. That is where Ghalleh posts what is new in the app.

Get Ghalleh on Google Play, sign in with your mobile number and the code sent to you by text message, then create your shop in a few minutes, and your 14-day free trial starts. Then add products by barcode or from an Excel file, and each employee joins with a QR invite and their own PIN.

Yes, on Android phones and tablets and Android POS terminals that have Google Play, with the Windows PC version on the download page. iPhone and iPad are coming soon on the same shop account, and Ghalleh will announce them on its official profiles.

14 days with every feature and no card, once per mobile number. You sell from day one, and if you do not subscribe after it, the shop becomes read only and your data stays saved.

During the trial you can use up to 5 selling devices, 2 branches and 10 staff, with a smaller allowance for voice selling and invoice reading: 50 voice orders and 5 invoice photos.

Start is 5 JOD a month, 35 JOD a year or 79 JOD once for three years; Pro is 12 JOD a month, 99 JOD a year or 199 JOD for three years. Every feature is in every plan, staff are included in the plan, and the price is for the software only, with no device. Your price stays the same while your subscription continues, and if prices change later, the new price applies to new subscriptions only.

No. The price is for the software only: Ghalleh, its updates and the JoFotara connection, with no device. It runs on the phone, tablet or Windows computer you already have. Printers, barcode scanners and cash drawers are yours to buy if you need them, and Ghalleh works with the common ones: Bluetooth thermal receipt printers, USB printers on a computer, any USB or Bluetooth barcode scanner, and a cash drawer connected to the printer.

You subscribe inside the Ghalleh app through Google Play, the only way to pay. Monthly and yearly plans renew automatically, and you can cancel any time from your Google Play subscriptions. The one payment for three years does not renew. No sales tax is added to the price.

Yes. Ghalleh sends every invoice to Jordan's national e-invoicing system (JoFotara) automatically and prints the QR code on the receipt.

You keep selling, and pending invoices are sent to JoFotara automatically the moment the connection is back.

The Income and Sales Tax Department decides that in its instructions, and they can change. Ask your accountant or the department directly about your shop. If your shop uses JoFotara, Ghalleh sends every invoice to the system for you.

No. An Android phone is enough. Add a thermal printer or barcode scanner whenever you like, bought by you, since the price is for the software only.

Yes, on Windows 10 or 11 (64-bit). You link it to your shop with a code from the owner's phone, sell with the keyboard and a barcode scanner, and everything you sell on it shows on your phone instantly. The download and install steps are in the Windows section of the download page.

Yes. Selling continues when the internet drops, and everything syncs automatically when it returns.

Yes. Each employee joins with a QR invite and their own PIN, has their own permissions, clocks in from their phone inside the shop, and every discount or refund is recorded under their name.

Yes. The Pro plan covers two branches: see both together, move stock between them, and add the second branch yourself from the app.

A PDF quotation with unit prices and a valid-until date, a delivery note without prices with a line for the receiver to sign, and a payment voucher with the balance left each time a customer pays toward their account.

Your shop's phone, address and tax number, the unit price on every line, the JoFotara QR code, and a footer line you write, such as your return policy. On a sale on account it shows the customer's balance after the sale, and in phone shops the warranty end date sits next to the IMEI.

Yes. Return one piece of six or half a metre, and give the money back in cash or as store credit.

Yes. Each item can have a second price for trade accounts, applied automatically when you pick the account on the invoice. Their JoFotara invoice names the buyer and carries the company's tax number.

Yes. The order gets a number and a ready day and hour, and the customer gets a printed claim slip. Laundries also get a numbered tag for every piece.

The accountant file from Ghalleh: a PDF with sales, tax and the JoFotara status of each invoice.

In the cloud, available on any device where you sign in with your account. You can share a report for any period as a PDF whenever you like.

Inside the app: tap the shop name at the top of the Sell screen to open the shop menu, then choose Delete account at the bottom. Or use the delete account page on this website.