In short: A receipt is a printed slip or digital message proving the customer paid, showing the items, amount, payment method and time of sale.
The full guide: Thermal receipt printers
Use the tool: Invoice generator
A receipt is the proof of payment the customer takes away. In most shops it comes from a small thermal printer, 58 or 80 mm wide, and shows the shop name, transaction number, date and time, items and prices, total, payment method and change. For businesses that issue e-invoices, the printed receipt becomes the customer's copy of the invoice, complete with its QR code.
More and more customers in Jordan want the receipt on their phone instead of paper, especially in mobile and electronics shops where the warranty depends on the invoice. A POS prints the receipt in Arabic on a Bluetooth or USB printer, or on the built-in printer of a POS terminal, or sends it to the customer's phone. A copy of every receipt stays in the system and can be searched later.
Receipt vs tax invoice
| Receipt | Tax invoice | |
|---|---|---|
| Purpose | Proof of payment for the customer | A tax document that returns are built on |
| Who issues it | Every shop that sells | A seller registered for sales tax |
| Tax | May sit inside the total without detail | Shown separately from the price |
| Tax number | May not appear | The seller's always, the buyer's when asked |
| Under JoFotara | The printed receipt is the customer's copy of the invoice, with a QR code | Sent to the system and returned with a QR code |
How to keep a receipt from fading
Thermal paper fades with heat and time, so do not rely on it alone for long warranties; keep the digital copy too. Make sure the printer handles Arabic correctly, right to left, and that the shop name and tax number are clear.
In Ghalleh receipts print in Arabic on Bluetooth printers or on the built-in printer of POS terminals such as Sunmi and iMin, and can be sent to the customer on WhatsApp directly, so both of you keep a copy.
A shop example
A customer buys a phone for JOD 179.000 with a one-year warranty from a mobile shop in Zarqa. The shop prints a thermal receipt and sends a digital copy to the customer's phone. Eight months later the paper has faded, but the digital copy still proves the purchase date.
Common questions
What is the difference between a receipt and a tax invoice?
A receipt proves payment. A tax invoice carries specific tax details such as the tax number and tax amount. In many shops the printed receipt is the invoice copy itself.
Can I send receipts instead of printing them?
Yes. Many systems send the receipt as a message or file. It saves paper and keeps a copy that does not fade.