WhatsApp debt reminder generator
Enter the customer's name, the amount and the due date, pick a tone, and send a polite reminder on WhatsApp that keeps the relationship intact.
How to use it
The customer's name, the amount still owed, your shop's name and the due date.
A polite reminder, a friendly note that opens the door to a payment plan, or a respectful final reminder.
Read it over, change anything you like, then copy it and send it to the customer on WhatsApp.
Selling on credit is part of business for many neighbourhood shops, and chasing it is awkward because the customer is often a neighbour or a regular. A good reminder is short and clear: who you are, how much, and when it was due, with no blame. Get the balance exactly right. If a customer owed 45.750 JOD and paid 20.000 JOD, the balance is 25.750 JOD, and that's the only number that goes in the message.
Start with the polite version, because most people forget rather than avoid. If a week passes with no reply, send the friendly one that offers to split the balance into payments. Save the final reminder for long overdue accounts, and even that one stays respectful, with no threats. Send at a reasonable time of day and no more than once a week. The goal is to get paid and keep the customer.
Ghalleh records each customer's debt with partial payments and a due date, and sends the statement and reminder on WhatsApp from inside the app.
Common questions
When should I send the first reminder?
On the due date, or a day or two after. A reminder the day before works well for customers who agreed to pay on a specific date.
Should I include the exact amount?
Yes. Write the balance in dinars and fils, like 25.750 JOD. An exact figure avoids arguments and shows your records are in order.
What if the customer has paid part of it?
Subtract what they paid and send only the balance. It helps to thank them for the payment in the same message, which encourages them to settle the rest.
Open your shop on Ghalleh today.
Download the app, set up your shop yourself and try every feature free for 14 days, with no card.